How do I find out more information on the call transfer disconnect feature?
For a step-by-step walkthrough for the on-call transfer disconnect feature used in Switch 2, follow this guide here.
What changes were made in the new Commportal 9.4 update?
To learn about all of the changes made in the Commportal 9.4 update, follow this guide. You can also watch this simple tutorial on the key changes that were made in Commportal 9.4 below.
How do I know if I am on Switch 1 or Switch 2?
If you log into your Commportal account and your login URL looks like https://commportal.telcox.net/#login.html, you are on Switch 1. If you log into your Commportal account and your login URL looks like https://cp2.telcox.net/#login.html, you are on Switch 2.
Utility Telecom Group, LLC acquires Black Cloud Networks, Inc.
Utility Telecom has recently completed its acquisition of Black Cloud Networks (BCN), a Stockton, CA-based provider of VoIP business telephone systems. The acquisition of the telecommunications service provider fits into Utility Telecom’s offerings of Hosted PBX service, business internet service, and enhanced voice services for businesses throughout California and Nevada.…
Introducing IP Security Cameras
In today’s technology-driven market, efficient, seamless communications are critical to a business’s success. Therefore, it is important for you to invest in a unified communications solution that will allow you to take advantage of the latest productivity-enhancing IP applications. Ensure that your business stays protected with our comprehensive video surveillance…
Why Web Conferencing is the Future: Accession Meeting
With more employers hiring talent outside of their general region, it’s becoming more common for workplaces to have dispersed teams. This can make it extremely difficult to have meetings with employees or customers that may be located in different cities, states, or even countries. While phones and email can help…
Utility Telecom Offers Hotel Phone Repairs
During peak travel times, hoteliers want to ensure their properties are top-notch to prepare for all the incoming guests. From staying compliant with current hotel regulations to ensuring great service that’s only a short phone call away, hoteliers must ensure their equipment can withstand each peak travel season. The thought…
Top 5 Benefits of a Hosted Hospitality Solution for Hotels
In the hospitality industry, hotel owners can be wary of changes that must be uniform throughout the entire establishment. The fear of expensive new hardware and installations in every single room while trying to keep up with competitors can be a daunting thing to worry about. To better cater to…
Supporting the Community All Year Round
Utility Telecom is thankful for the many partnerships that have allowed us the opportunity to become involved and help strengthen the Stockton Area and neighboring community. With our corporate location based in Stockton, California, and satellite offices throughout California and Nevada, we have had many opportunities to be a part…
What is Hosted Hospitality?
Utility Telecom’s Hosted Hospitality is a next-generation, cloud-based telephone system that has been specifically designed for hospitality applications by specialists who have worked in hospitality telecom for over 30 years. By seamlessly integrating with your property management system, Utility Telecom’s Hosted Hospitality can streamline daily operations across your property for…