Author: utgmarketing

This step-by-step guide will teach you how to open up a trouble ticket using our trouble ticketing system online. Opening up a trouble ticket to reach our customer service team is simple. It saves call wait times and gives you immediate support to your issues. Follow these easy steps below: …

When travelers check into a hotel, they anticipate a home away from home experience with a comfortable environment and a range of amenities. The most important amenity to consider for your guests is security so guests can enjoy their stay without the worry of crime or dangerous conditions. How Security…

In our previous blog, we gave MaX Meeting users helpful tips and practices to be mindful of when utilizing the meeting application to ensure meetings are safe and secure.  To follow up, here is a step-by-step guide to help users secure meetings. When scheduling a meeting, click on the “Meetings”…

The global COVID-19 pandemic has forced every industry to restructure how they function to continue operations. From businesses, classrooms, and even to patient-care, web conferencing has become the best solution to social interactions from a distance. With web conferencing becoming more frequently utilized, it is no surprise that many users…

The COVID-19 pandemic has caused global uncertainty for businesses. With prolonged lockdowns and an unclear schedule ahead, many businesses have had to abandon operations or try navigating a remote team without the proper resources. As an effort to support the business community during the Stay in Place Order, Utility Telecom…

During the COVID-19 pandemic, many businesses have had to transition to remote operations in order to encourage social distancing. While this can protect the health of both employees and customers, it can cause many employees to feel disconnected from their teams.  To help encourage business productivity, we are providing helpful…

The California Cybersecurity Integration Center (Cal-CSIC) has developed a statewide strategy to reduce the likelihood of cyber incidents that could negatively affect our economy. Unfortunately, most organizations set up their IT infrastructure based on business and operational needs rather than security considerations. Teleworking requires additional network security and user considerations.…

If your business has been impacted by COVID-19, you may need to consider a security option that doesn’t require you to check on your equipment in person.  Today’s technology has allowed for security cameras to come a long way over the years. Newer models can be completely wireless and have…