Blog

Rotating Power Outages in California

California residents have been experiencing August 2020’s record heatwave, causing rotating power outages from PG&E.  According to PG&E, “Rotating outages (Stage 3 Emergencies) become necessary when the ISO is unable to meet minimum contingency reserve requirements and load interruption is imminent or in progress. These emergencies are declared by the…

Developers at Utility Telecom Create Call Work Flow: STASES

Utility Telecom has launched a new software called “STASES,” created by the company’s own developers. The software allows users to build an on-call schedule based on a controlled calendar. This software is fully customizable to the users’ needs and offers detailed automation of a call-workflow including voicemail notifications, in-depth forwarding,…

Utility Telecom Selects Scholarship Recipient

On Monday, August 3rd, Utility Telecom announced high school graduate Liam Talca as the recipient of the company’s first-ever Engineering Scholarship Fund. The company’s Scholarship Committee based its selection on multiple factors including personal statements, transcripts, and letters of recommendation.  Liam’s application stood out to the Scholarship Committee as he…

Benefits of Live Video Monitoring

Today’s modern security cameras typically include a live stream feature, allowing users the ability to keep track of their property at any time via their computers or smartphone. The easy accessibility of a live stream leads to multiple benefits for users. Here are three benefits to consider: 1. Prevent Crimes…

Advantages of Small Businesses

When it comes to finding a new product or service, people often compare the rates and pricing between corporate companies and small businesses. The best prices aren’t the only thing to consider when looking into a new company to provide certain products or services. Customers have to research which company…

Why a One-Size-Fits-All Security System Won’t Work

Finding the right security solution for your business can be daunting. To help combat this, many security camera companies offer solutions that are a “one-size-fits-all.” The one-size-fits-all model is a simple solution that provides business owners with the opportunity to make a single investment that will work for any industry.…

Global Cyber Attack Blown Out of Proportion

On Monday, June 15th, 2020, we publicly announced that T-Mobile stated that they were experiencing network issues with their voice and data services. Very soon after people across the U.S. started noticing that they were unable to make calls or send text messages with multiple mobile carriers. After social media…

How to Open Up a Trouble Ticket

This step-by-step guide will teach you how to open up a trouble ticket using our trouble ticketing system online. Opening up a trouble ticket to reach our customer service team is simple. It saves call wait times and gives you immediate support to your issues. Follow these easy steps below: …

Why Hoteliers Should Invest in Security Cameras

When travelers check into a hotel, they anticipate a home away from home experience with a comfortable environment and a range of amenities. The most important amenity to consider for your guests is security so guests can enjoy their stay without the worry of crime or dangerous conditions. How Security…

A Step-By-Step Guide to Securing Your Web Meetings

In our previous blog, we gave MaX Meeting users helpful tips and practices to be mindful of when utilizing the meeting application to ensure meetings are safe and secure.  To follow up, here is a step-by-step guide to help users secure meetings. When scheduling a meeting, click on the “Meetings”…